Delete your Tracks account

In the app

1. Open Tracks and go to Settings.
2. Tap Delete my account, read what will be removed, and tap Continue.
3. Type DELETE and tap Delete my account.

You are signed out straight away and everything Tracks saved on that phone is removed. You need a connection for this step, so we can be sure it has really happened.

If you can't use the app

Email privacy@travelwithtracks.com from the email address you sign in with, and ask us to delete your account. We'll confirm it's you and reply when the deletion is under way.

What happens next

• You have 30 days to change your mind: sign back in and tap Keep my account in Settings. Nothing is erased before then.
• After 30 days your account, trips, notes, photos, route and location history, follows and settings are permanently deleted, along with the public copies of photos shown on any Family link.
• Two things are kept without your name: reviews you wrote about tours, and copies of photos you shared that tourmates added to their own trips, which keep their photo credit.
• Photos on your phone are never touched. Tracks only ever removes its own copies.

Only some of your data?

You don't have to delete your account to remove things. In the app you can remove photos from a trip, delete a trip, delete a trip's route, turn off a Family link (which deletes its public copies) and stop sharing with your tourmates. For anything else, email privacy@travelwithtracks.com. See our privacy policy for the full picture.